Academic Records Specialist, Graduate and Professional Services

The Point Loma Nazarene University community is, and intends to be, a decidedly Christian community, as exhibited by our shared beliefs, corporate practices, and Christlike character.

JOB SUMMARY

Responsible for evaluating academic transcripts, assisting retention efforts, conducting progress toward degree checks, final graduation applications, and providing general support to the Records Office

JOB STATUS

Time:

Full time

***

RESPONSIBILITIES

• Provide counsel on academic policies, processes, transferability of courses, general education, major and degree requirements to ensure progress toward degree and aid in retention.
• Accurately evaluate transcripts of transfer students, referring to TES and other institutional on-line catalogs as necessary and enter academic information into the PLNU database system.
• Assist current students with questions regarding transferability and requirements to ensure progress toward degree and aid in retention.
• Assist in advising students, faculty and other administrative departments regarding course work transfer guidelines.
• Assist in the counsel of potential transfer students
• Collaborate on maintaining transfer agreements.
• Prepare progress toward degree/graduation applications, ensuring that graduation requirements are completed and ultimately posting degrees.
• Assist in reviewing online advising guides.
• Assist with preparation for commencement including: names by program, extensive proofreading of program and diploma order, and updating and maintaining coding and tracking for assigned students.
• Assist with registration each semester.
• Intensive tracking and maintaining of student lists.
• Understand, uphold and clearly explain academic policies and guidelines.
• Specialization in some of the areas below, while maintaining general knowledge and flexibility to assist with all GPS programs:
  • Assist with grade changes programs.
  • Collaborate with the military specialist on pre-evaluations and tracking.
  • Assist in the process of student withdrawals.
  • Registration of specified programs

• Additional duties as assigned

QUALIFICATIONS

• Bachelor's degree is required.
• Prior professional experience in an academic environment. 
• Demonstrated ability to type 45 words per minute.
• Understanding of or aptitude to grasp quickly PLNU's academic policies and procedures. 
• Understanding of and commitment to the spiritual mission of Point Loma Nazarene University.
• Strong word processing and computer skills in Microsoft Office and Google Suite; including accurate data entry.
• Ability to be a self-starter, work independently and complete tasks in a timely manner.
• Strong time management, organizational skills and the capacity to use independent judgment in prioritizing tasks while experiencing frequent interruptions.
• Ability to exercise important interpersonal skills in establishing and maintaining effective working relations with students, faculty and staff with a positive and pleasant demeanor.
• Strong aptitude to take direction and work effectively as a supportive, positive and cooperative team member.
• Able to exercise adaptability, integrity and patience in all situations.
• Impeccable attention to detail.
• Capability to maintain strict confidentiality in all matters.
• Strong ability to communicate effectively, both orally and in writing.
• Capacity to employ creative problem-solving skills in complex situations.

PHYSICAL REQUIREMENTS

• Ability to lift 30 pounds
• Ability to sit and type at a computer for long periods of time
• Visual acuity to read text on a screen and distinguish colors
• Hearing sufficient to converse on the telephone and in-person

***

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures. In a continuing effort to enrich its academic environment and provide quality educational and employment opportunities, PLNU actively encourages applications from members of underrepresented groups in higher education.